Trusted Block Management

At Altus PM, we understand that effective property management goes beyond day-to-day maintenance. Our teams take the time to understand each building inside out, while building strong relationships with clients. Combined with practical expertise and modern property management systems, this approach ensures the service we provide is informed, and suited to the needs of each building.

Beautiful smiling woman working with laptop while sitting at table

A Proven London Portfolio

highrise-icon
High-Rise Buildings

Complex developments from 7 storey to 50-storey skyscrapers.

mansion-block-icon
Period Mansion Blocks
Preserving London’s heritage with a traditional and tailored approach.
contemporary-icon
Contemporary Developments

Modern and mixed-use development schemes across the Capital.

converted-icon
Converted Properties
Unique conversions and heritage residential buildings.
Property Management Statistics
0
managed properties across London
0
homes under management
£0
combined portfolio value
0
of property management expertise

Our Approach

Each development we manage benefits from a dedicated team who has complete oversight. Our property managers take ownership of each building, empowered by back-office solutions in finance, compliance and safety.

  • Dedicated Account Management - Your property manager knows your building and the people behind it. With manageable portfolios and long-standing experience, they provide consistent support and genuine attention to every client.

  • Proactive Maintenance Strategy - We take a proactive approach to maintenance, focusing on prevention rather than repair. Through regular inspections, clear reporting, and planned works, we keep buildings operating smoothly and safely.

Property Management Services Tailored to Each Development

Our services cover every aspect of property management, tailored to the specific needs of your building.

  • Day-to-Day Management
    We handle all aspects of daily management to keep your development running smoothly:
    • Operational oversight of developments and estates
    • Proactive maintenance planning
    • Contractor management and quality control
    • Regular inspections with time-stamped reporting
    • 24/7 emergency response support
    • Management of communal areas and facilities
  • Services for Existing Buildings
    For established developments, we offer complete management solutions to maintain and enhance value:
    • Managing agent transfer procedures
    • Condition surveys and reporting
    • Bespoke financial reporting
    • Communication tools for residents
    • Regular board meetings and documentation
    • Capital expenditure planning
    • Company secretarial and HR support
  • RMC & RTM Specialist Services
    We manage many developments on behalf of RMCs and RTMs working with Directors who value a managing agent that is responsive, reliable, and easy to work with. We provide practical guidance on company responsibilities, clear financial reporting, and a dedicated property management team who understand the responsibilities of RMCs and RTMs. If you’re seeking better communication and a more proactive approach, we can support you with a service built around your building’s needs.

    • Expert advice on Directors’ duties and company obligations
    • Strategic guidance to support informed decision-making
    • Dedicated account management
    • Trusted property managers who understand RMC needs, and empower you to make the best-informed decisions according to your building’s needs
    • Full financial transparency via real-time reporting and statements
    • Clear communication and easy access to financial documents and building updates
    • Systems designed to support regulatory compliance and long-term planning

    We work in partnership with RMCs and RTMs, providing Directors with proactive and tailored support to help navigate the complexities of residential property management with clarity and confidence, while maintaining the long-term value and safety of your property.

  • New Development Services
    We work with developers from planning through to occupation, providing early-stage input and long-term support:
    • Building design consultation
    • Legal and lease advice
    • Service charge budgeting and reserve fund setup
    • Management company creation
    • Contractor and staff recruitment
    • Sales team and purchaser liaison

    READ MORE
  • Additional Support Services
    We provide a range of complementary services that enhance our day-to-day management offering:
    • Company secretarial services
    • Building management and concierge facility systems
    • Out-of-hours emergency response and support
    • On-site staffing
    • Insurance valuations and risk assessments

Resident Support

We recognise the importance of clear communication, keeping you updated and being available when it matters most. Our resident engagement approach combines proactive updates with reliable support, so that you are always kept informed and connected.

And because property issues don’t always arise during office hours, our out-of-hours emergency response provides round-the-clock assistance – keeping residents safe, buildings secure, and peace of mind 24/7.

  • 24/7 online customer portal access, with a dedicated Directors area for additional support

  • Regular communication updates

  • Annual resident satisfaction surveys

  • Community events

  • Swift complaint resolution processes

Property Management That Works

Looking for a managing agent who offers personal service, proven systems, and people who know your building inside out? We’d love to hear from you.

New business enquiry

0333 015 2843

newbusiness@altus-pm.com