Customer Support

Office Hours

Monday to Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Closed on weekends and bank holidays
(In the event of an emergency outside of normal office hours, please call 0333 015 2843 to contact our 24/7 emergency partner.)

Contact Details

Phone : 0333 015 2843

Emergency Out-of-Hours : 0333 015 2843

Email : blockmanagement@altus-pm.com

Address : 9-11 The Quadrant, Richmond, TW9 1BP

Customer Portal

24/7 access to your online customer portal. View service charge payments, maintenance requests, account statements, building works, and contact your property manager.

New Business Enquiries

Looking to Switch or Appoint a Managing Agent?

For all new management instructions, management proposals, and property management service enquiries, contact us today to discuss how we can help.

New business enquiry

0333 015 2843

newbusiness@altus-pm.com